Support

In-Game Support

The fastest way to contact us is in our Discord. You can chat with us directly to make suggestions, request assistance with moderation, and get sneak peeks of what's coming next.

Please keep messages here to support and help questions. We love that you want to say "Hi," but those are better for our Discord where we can respond easier.
If your issue is regarding anything in-game or a ban, please add your Meta Username.

You can also DM us on Discord with: tophatstudiosvr

You can also email us at top.hat.studiosvr@gmail.com. 

Please email us only once.

Please do not email or message more than once. We are going through emails from oldest to newest – as fast as we can.

We will be setting up a ticketing system soon and it will have some automation, but for now, it's all manual. Our support team is working long hours. Thank you for understanding that we're new to this and learning.